Shipping policy

Last updated: June 24, 2026

Casa di Olfatto ships within the United States only. We do not currently ship internationally.

Order processing

Orders are typically prepared and dispatched within 2–4 business days. Our fulfillment days are Monday through Saturday. Processing may take longer during holidays, high-volume periods, carrier disruptions, or inventory review.

Carriers

Orders ship via USPS Ground Advantage, UPS Ground, or another carrier selected at the time of fulfillment.

Delivery estimates

Any delivery timeframe shown at checkout or in transit is a carrier estimate, not a guarantee. Once a package has been handed to the carrier, delivery timing is outside our control.

Free shipping

We offer complimentary U.S. shipping on qualifying orders over $50. Orders below this amount are charged shipping calculated at checkout.

Tracking

You will receive a shipping confirmation with tracking as soon as your order is dispatched.

Lost or missing packages

If tracking shows a package as delivered but you are unable to locate it, please contact us at support@casadiolfatto.com. Packages marked delivered are not automatically refunded; we will help you file a claim with the carrier.

Questions

Email support@casadiolfatto.com or call (954) 280-4674. Support hours are Monday–Saturday, 10 AM–7 PM ET, and Sunday, 11 AM–5 PM ET.